Effective Date: February 16, 2026
Compassionate Comfort Home Care (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect personal information when you:
• Contact us through our website
• Request information about our services
• Submit inquiries or consultation forms
• Apply for employment opportunities
Information collected may include:
• Full name
• Phone number
• Email address
• Home address
• General care needs information
• Resume and employment history (for job applicants)
We do not collect detailed medical records through our website.
2. How We Use Your Information
We use personal information to:
• Respond to inquiries
• Provide information about services
• Schedule consultations
• Evaluate employment applications
• Improve our services and website functionality
We do not sell, rent, or trade personal information to third parties.
3. Resume & Employment Data
If you apply for employment, your resume and application details are securely stored for recruitment purposes for up to 6 months. After this period, information is securely deleted unless required for legal or administrative purposes.
Applicants may request deletion of their information at any time by contacting us.
4. Cookies & Website Analytics
Our website may use cookies and analytics tools to:
• Improve website performance
• Understand visitor behavior
• Enhance user experience
Cookies do not collect sensitive medical information. You may adjust your browser settings to refuse cookies.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.
6. Third-Party Services
Our website may use third-party service providers such as:
• Website hosting providers
• Email service providers
• Security services
• Analytics tools
These providers may process limited information as necessary to deliver services. We are not responsible for the privacy practices of external websites linked from our site.
7. Your Rights
Under PIPEDA, you have the right to:
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent where applicable
To make a request, contact us at:
📧 admin@compassionatecomforthomecare.ca
📞 289-991-2273
8. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.
